Montag, 30. November 2009

The Leadership Secrets of Colin Powell or Management Lessons from Mayo Clinic

The Leadership Secrets of Colin Powell

Author: Oren Harari

WORDS, WISDOM, AND INSIGHTS FROM ONE OF AMERICA'S MOST COMMANDING FIGURES

Inspiration from the man who went from humble beginnings in Harlem to the office of Secretary of State Colin Powell is the classic American success story. Born in hardscrabble Harlem to immigrant parents, Powell rose through the ranks of the U.S. military to become chairman of the Joint Chiefs of Staff-and a soft-spoken, steel-willed Desert Storm hero. Always seemingly one step ahead of both allies and competitors, he quickly became one of America's most trusted and beloved public icons, acknowledged for his courage, his compassion, and his ability to forge victory under the most trying circumstances.

The Leadership Secrets of Colin Powell recounts Powell's core beliefs on leadership, negotiation, self-knowledge, and more. Based on an article written by Oren Harari after Harari met Powell and heard him speak- - -an article so compelling that it became the subject of a front-page feature in the Wall Street Journal this leadership primer reveals the secrets and insights that made Colin Powell the success he is today. Short, snappy, and packed with Powell's depth and spirit, it will help readers inspire anyone - * including themselves to extraordinary performance.

Publishers Weekly

Even before the events of last fall, Powell was well regarded by the military and civilians around the world. Now, as secretary of state during the war against terrorism, Powell's intelligence and skills as manager, negotiator and leader are even more visible. Harari, a management professor and consultant, met Powell several years ago, but wrote this book without his cooperation. The author has used Powell's own words, from his autobiography and presentations, to create a primer of Powell's leadership secrets. The book reads much like an introductory textbook, explaining key phrases, quotes, anecdotes and principles. Powell's style is somewhat unusual for a military leader. He believes in listening, not just to superiors, but to the people who serve under him; he pushes people to ask hard questions and to approach problems in creative ways; he is solution-oriented and wants answers to problems to be original, not simply tried-and-true methods. While a book by Powell himself on his leadership style would obviously have great appeal, Harari has done an admirable job of distilling the essence of Powell's leadership style. The chapter summaries ("Powell's Principles") are especially clear (e.g., "Hire on talent and values, rather than resumes"; "Don't clock hours for hours' sake"). This is a solid if basic book about leadership that should interest a wide range of readers, especially less experienced managers. Agent, Lynn Johnston. (Mar. 25) Copyright 2001 Cahners Business Information.

Soundview Executive Book Summaries

Guiding Principles for The 21st Century Leader
Citing the spirit of leadership of Abraham Lincoln, Mohandas Gandhi, and Martin Luther King Jr., Dennis Romig, author of Side by Side Leadership, offers leaders and followers ways they can work together and create outstanding performance gains. His ideas are rooted in seven leadership principles, which include the following:

  • Interaction Fields - leaders create new resources by pulling in and creatively combining resources from outside interaction fields;
  • Focused Creativity - new ideas allow people to increase quality and productivity without working harder or longer;
  • Proven Knowledge - knowledge and experience can help select the best of the proposed ideas for improving performance;
  • Transferred Authority - when workers have the authority to make the improvements they see in their work area without waiting for upper-management approval, the benefits are realized faster.
  • Two-way communication, shared visionary goals, participation from all team members in decision-making and delegated authority round out the seven Side by Side Leadership principles.

    Why Soundview Likes This Book
    Side by Side Leadership provides excellent food for thought for those who are looking for inspirational leadership wisdom. While describing the benefits and difficulties faced by managers, supervisors and leaders at all levels of any kind of organization, the author takes the concept of leadership off its pedestal and shares the most important attributes and qualities that bring leaders success, respect and loyalty. Copyright (c) 2002 Soundview Executive Book Summaries



    Book review: Kosher for Everybody or Medicinal and Aromatic Plants

    Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

    Author: Leonard L Berry

    The first inside look at one of the world's most admired organizations, and the management practices that have made it great

    With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care facilities, but one of its most successful businesses. In Management Lessons from Mayo Clinic, service business guru Leonard L. Berry explains how “Putting the needs of the patient first” is more than just the Clinic's motto, but an operating principle that guides every management decision. More importantly, he shows how to apply that principle to expand your business's customer base and earn fierce, undivided customer loyalty.



    Table of Contents:

    Ch. 1 The 100-year Brand 1

    Ch. 2 Preserving a Patient-First Legacy 19

    Ch. 3 Practicing Team Medicine 49

    Ch. 47 Practicing Destination Medicine 67

    Ch. 5 Partnering for Leadership 93

    Ch. 6 Hiring for Values - And Talent 131

    Ch. 7 Orchestrating the Clues of Quality 159

    Ch. 8 Creating, Extending, and Protecting the Brand 185

    Ch. 9 Investing in Tomorrow's Organization 223

    Ch. 10 Realizing Human Potential 251

    Index 267

Now Discover Your Strengths or Working

Now, Discover Your Strengths

Author: Marcus Buckingham

Unfortunately, most of us have little sense of our talents and strengths, much less the ability to build our lives around them. Instead, guided by our parents, by our teachers, by our managers, and by psychology's fascination with pathology, we become experts in our weaknesses and spend our lives trying to repair these flaws, while our strengths lie dormant and neglected.

Marcus Buckingham, coauthor of the national bestseller First, Break All the Rules, and Donald O. Clifton, Chair of the Gallup International Research & Education Center, have created a revolutionary program to help readers identify their talents, build them into strengths, and enjoy consistent, near-perfect performance. At the heart of the book is the Internet-based StrengthsFinder® Profile, the product of a 25-year, multimillion-dollar effort to identify the most prevalent human strengths. The program introduces 34 dominant "themes" with thousands of possible combinations, and reveals how they can best be translated into personal and career success. In developing this program, Gallup has conducted psychological profiles with more than two million individuals to help readers learn how to focus and perfect these themes.

So how does it work? This book contains a unique identification number that allows you access to the StrengthsFinder Profile on the Internet. This Web-based interview analyzes your instinctive reactions and immediately presents you with your five most powerful signature themes. Once you know which of the 34 themes -- such as Achiever, Activator, Empathy, Futuristic, or Strategic -- you lead with, the book will show you how to leverage them for powerful results at three levels: foryour own development, for your success as a manager, and for the success of your organization.

With accessible and profound insights on how to turn talents into strengths, and with the immediate on-line feedback of StrengthsFinder at its core, Now, Discover Your Strengths is one of the most groundbreaking and useful business books ever written.

What People Are Saying

Mihaly Csikszentmihalyi
Now, Discover Your Strengths, based on years of research by The Gallup Organization, is a refreshingly sensible and user-friendly way to assess your psychological assets and build on them a successful and satisfying life.


Mike Morrison
The code for managing has been broken and the secrets for success are here in this book! We know this from first-hand experience — with over 2,000 Gallup 'strengths' program graduates (and growing) — we will never look at our jobs, or our lives for that matter, the same way again. To achieve our greatest potential, this is by far the most important investment an individual or organization can make!


Ed Diener
A brilliant book that will help readers to discover and capitalize on their specific strengths, as well as assist managers in supervising people with varying strengths.


Frank Schmidt
Ralph L. Sheets Professor of Human Resources, Department of Management and Organization, College of Business, University of Iowa This book is built around a unique vision of the high-performing individual and the high-performing organization — and that vision is built on a recognition of individual differences and the unique strengths of each person. A truly important book.


Martin E.P. Seligman
The keystone of high achievement and happiness is exercising your strengths, not correcting your weaknesses. The first step is knowing which strengths you own, and this superb book gives you a powerful and accurate way to find out.




Table of Contents:
Introduction: The Strengths Revolution at Work
The Revolution5
Two Million Interviews11
I.The Anatomy of a Strength
Chapter 1.Strong Lives
The Investor, the Director, the Skin Doctor, and the Editor19
Tiger Woods, Bill Gates, and Cole Porter25
Three Revolutionary Tools28
Chapter 2.Strength Building
Is He Always This Good?39
Knowledge and Skills41
Talent48
II.Discover the Source of Your Strengths
Chapter 3.StrengthsFinder
The Traces of Talent67
The StrengthsFinder Profile76
Chapter 4.The Thirty-four Themes of StrengthsFinder
Achiever83
Activator84
Adaptability85
Analytical86
Arranger87
Belief88
Command89
Communication90
Competition91
Connectedness92
Context93
Deliberative94
Developer95
Discipline96
Empathy97
Fairness98
Focus99
Futuristic100
Harmony101
Ideation102
Inclusiveness103
Individualization104
Input105
Intellection106
Learner107
Maximizer108
Positivity109
Relator110
Responsibility111
Restorative112
Self-assurance113
Significance114
Strategic115
Woo116
III.Put Strengths to Work
Chapter 5.The Questions You're Asking
Are there any obstacles to building my strengths?121
Why should I focus on my signature themes?131
Is there any significance to the order of my signature themes?134
Not all of the phrases in the theme description apply to me. Why?136
Why am I different from other people with whom I share some of the same themes?137
Are any of the themes "opposites"?139
Can I develop new themes if I don't like the ones I have?141
Will I become too narrow if I focus on my signature themes?144
How can I manage around my weaknesses?148
Can my themes reveal whether I am in the right career?160
Chapter 6.Managing Strengths
"Fidel," Sam Mendes, and Phil Jackson171
One By One176
Chapter 7.Building a Strengths-based Organization
The Full Story213
The Practical Guide218
Appendix
A Technical Report on StrengthsFinder247

Books about: Saving the Americas or The Presidency of Franklin Pierce

Working: People Talk about What They Do All Day and How They Feel about What They Do

Author: Studs Terkel

Studs Turkel records the voices of America. Men and women from every walk of life talk to him, telling him of their likes and dislikes, fears, problems, and happinesses on the job. Once again, Turkel has created a rich and unique document that is as simple as conversation, but as subtle and heartfelt as the meaning of our lives....

Wall Street Journal

Remarkable . . . the range is enormous. . . . Work is the theme and we learn a lot about these trades. (The Wall Street Journal)

NY Times Book Review

An enormous amount of exciting material. . . . An incredible abundance of marvelous beings. . . . A very special electricity and emotional power. (The New York Times Book Review)



Sonntag, 29. November 2009

True North or Nmap Network Scanning

True North: Discover Your Authentic Leadership

Author: Bill Georg

True North shows how anyone who follows their internal compass can become an authentic leader. This leadership tour de force is based on research and first-person interviews with 125 of today’s top leaders—with some surprising results. In this important book, acclaimed former Medtronic CEO Bill George and coauthor Peter Sims share the wisdom of these outstanding leaders and describe how you can develop as an authentic leader. True North presents a concrete and comprehensive program for leadership success and shows how to create your own Personal Leadership Development Plan centered on five key areas:



• Knowing your authentic self

• Defining your values and leadership principles

• Understanding your motivations

• Building your support team

• Staying grounded by integrating all aspects of your life



True North offers an opportunity for anyone to transform their leadership path and become the authentic leader they were born to be.

Personal, original, and illuminating stories from Warren Bennis, Sir Adrian Cadbury, George Shultz (former U.S. secretary of state), Charles Schwab, John Whitehead (Cochairman, Goldman Sachs), Anne Mulcahy (CEO, Xerox), Howard Schultz (CEO, Starbucks), Dan Vasella (CEO, Novartis), John Brennan (Chairman, Vanguard), Carol Tome (CFO, Home Depot), Donna Dubinsky (CEO/cofounder, Palm), Alan Horn (President, Warner Brothers), Ann Moore (CEO, Time, Inc.) and many others illustrate the transitions that shape the type of leaders who will thrive in the 21st century.

Bill George (Cambridge, MA) has spent over 30 years inexecutive leadership positions at Litton, Honeywell, and Medtronic. As CEO of Medtronic, he built the company into the world’s leading medical technology company as its market capitalization increased from $1.1 billion to $60 billion. Since 2004, he has been a professor at the Harvard Business School. His 2004 book Authentic Leadership (0-7879-7528-1) was a BusinessWeek bestseller. Peter Sims (San Francisco, CA) established “Leadership Perspectives,” a course on leadership development at the Stanford Graduate School of Business and cofounded the London office of Summit Partners, a leading investment firm.

Their Web site is truenorthleaders.com.

BusinessWeek - Diane Brady

A practical, inspiring examination of the executive experience .... both memorable and perceptive .... provides plenty of fodder to help readers figure out for themselves how to become a leader.



Interesting book: Feel Good or Is it Just a Phase

Nmap Network Scanning

Author: Gordon Lyon

Nmap Network Scanning is the official guide to the Nmap Security Scanner, a free and open source utility used by millions of people for network discovery, administration, and security auditing. From explaining port scanning basics for novices to detailing low-level packet crafting methods used by advanced hackers, this book suits all levels of security and networking professionals. A 42-page reference guide documents every Nmap feature and option, while the rest of the book demonstrates how to apply those features to quickly solve real-world tasks. Examples and diagrams show actual communication on the wire.

Topics include subverting firewalls and intrusion detection systems, optimizing Nmap performance, and automating common networking tasks with the Nmap Scripting Engine. Hints and instructions are provided for common uses such as taking network inventory, penetration testing, detecting rogue wireless access points, and quashing network worm outbreaks. Nmap runs on Windows, Linux, and Mac OS X.

Nmap's original author, Gordon "Fyodor" Lyon, wrote this book to share everything he has learned about network scanning during more than 11 years of Nmap development. Visit nmap.org/book for more information and sample chapters.



Difficult Conversations or Driven to Distraction

Difficult Conversations: How to Discuss What Matters Most

Author: Douglas Ston

What is a difficult conversation?

Asking for a raise. Ending a relationship. Saying "no" to your boss or spouse. Confronting disrespectful behavior. Apologizing. Conversations we dread, and often handle clumsily as a result, are part of all our lives: in boardrooms and family rooms, across the negotiation table and the dinner table. Now, Difficult Conversations teaches us how to handle these dialogues with more success and less anxiety.

How does it work?

Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. The authors discovered that regardless of context, the same small but crucial errors are what trip us up — and a few key adjustments can make all the difference.

* The role of emotions — ours and theirs
* The impact of what is said and what is not said
* Why admitting our mistakes will put us in a stronger position
* The truth behind the myth that women are better at expressing their emotions than men
* How to respond productively in the face of personal attacks

Who is this for?

Filled with examples from everyday life, Difficult Conversations is certain to be an instant and lasting classic for families, neighbors, bosses, employees, customers, tenants, landlords, psychologists, teachers, and more.

Who are the authors?

Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and at the Harvard Negotiation Project. They have consulted to countless businesspeople, governments, organizations, and communities including all parties to the negotiations on constitutional transition in South Africa; school teachers in Medellin, Colombia; and community leaders and the police department in Springfield, Massachusetts. They lecture throughout the world and have written on negotiation, conflict resolution, and communication. Bruce Patton is co-author of Getting to Yes.

Library Journal

Stone and his coauthors, teachers at Harvard Law School and the Harvard Negotiation Project, present an informative, practical guide to the art of handling difficult conversations--e.g., firing an employee, ending a relationship, or discussing marital conflicts. The information is based on 15 years of research and thousands of personal interviews. The authors define a difficult conversation as "anything you find it hard to talk about." Each chapter recommends step-by-step techniques that can lead to a more constructive approach for dealing with distressing interactions, so that a difficult conversation can become a learning conversation. Examples of right and wrong conversations from everyday life are used throughout the book, which is extremely well organized and easy to follow. This will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives. Recommended for self-help collections in public and academic libraries.--Elizabeth Goeters, Georgia Perimeter Coll., Dunwoody

What People Are Saying

Tom Peters
My skepticism towards books like this runs wide and deep. But this is the brilliant exception. I've already re-read most of it. I'm using it. What more could a reader ask?
— (Tom Peters, bestselling author of In Search of Excellence and The Pursuit of Wow!)


Daniel Goleman
Emotional intelligence applied to life's tough moments.
— (Daniel Goleman, bestselling author of Working with Emotional Intelligence)


Peter M. Senge
The only people who shouldn't read Difficult Conversations are those who never work with people, anywhere.
— (Peter M. Senge, bestselling author of The Fifth Discipline)




New interesting textbook: Quickies for Couples or You Are What You Are Cookbook

Driven to Distraction: Recognizing and Coping with Attention Deficit Disorder from Childhood Through Adulthood

Author: Edward M MD Hallowell

THE NATIONAL AUDIO BESTSELLER

Procrastination. Disorganization. Distractibility. Millions of adults have long considered these the hallmarks of a lack of self-discipline. But for many, these and other problems in school, at work and in social relationships are actually symptoms of an inborn neurological problem: ADD, or Attention Deficit Disorder.

Through vivid stories of the experiences of their patients -- both adults and children -- Dr. Edward R. Hallowell and Dr. John J. Ratey show the varied forms ADD takes -- from the hyperactive search for high stimulation to the floating inattention of daydreaming -- and the transforming impact of precise diagnosis and treatment.

Driven to Distraction is a must listen for everyone intrigued by the workings of the human mind.

Library Journal

Hallowell and Ratey offer a fine addition to literature on ADD (Attention Deficit Disorder). The authors employ a broad, general definition of ADD (``high-energy, action-oriented, bottom-line, gotta-run-type people'') and continually emphasize the special, positive qualities of people with ADD. They describe how ADD affects adults--many Americans mistakenly think of it as a childhood curse--and explain how the American temperament helps create ADD-like symptoms. Best of all are the stories and case studies of myriad folks who have dealt successfully with their diagnosis. A state-by-state list of support groups are included in this excellent approach to an intriguing subject.-- Linda Beck, Indian Valley P.L., Telford, Pa.



Table of Contents:
Preface: A Personal Perspective
1What Is Attention Deficit Disorder?3
2"I Sang in My Chains Like the Sea": The Child with ADD41
3"Sequence Ravelled Out of Sound": Adult ADD70
4Living and Loving with ADD: ADD in Couples107
5The Big Struggle: ADD and the Family126
6Parts of the Elephant: Subtypes of ADD151
7How Do I Know if I Have It? The Steps Toward Diagnosis195
8What Can You Do About It? The Treatment of ADD215
9A Local Habitation and a Name: The Biology of ADD269
Acknowledgments287
Appendix: Where to Find Help289
Index305

Samstag, 28. November 2009

Leadership and Self Deception or The Trillion Dollar Meltdown

Leadership and Self-Deception: Getting out of the Box

Author: Arbinger Institut

Current organizational theory finds itself in the same situation that medicine faced a century and a half ago. In those days, doctors didn't understand how a single disease could lie below the surface of a range of different symptoms, and they had no conception of how germs cause disease. As a result, they could only treat symptoms. Leadership and Self-Deception shows how business, like people, can be afflicted by "disease" - in this case self-deception, the major culprit in corporate failure. The book explains how leaders can escape self-deception and put to use the skills, systems, and techniques that will bring success to themselves and their organizations.

What People Are Saying

Stephen R. Covey
Stephen R. Covey, author of The 7 Habits of Highly Effective People

I've known the work of the Arbinger Institute for years. Arbinger's ideas are profound, with deep and sweeping implications for organizations. Leadership and Self-Deception provides the perfect introduction to this material. It is engaging and fresh, easy to read, and packed with insight. I couldn't recommend it more highly.




Table of Contents:
Preface

New interesting book: Le Rapport d'ASHE-ERIC Higher Education, la Compréhension et le fait de Faciliter le Changement D'organisation au 21e siècle :la Recherche Récente et la Conceptualisation, Vol.4

The Trillion Dollar Meltdown: Easy Money, High Rollers, and the Great Credit Crash

Author: Charles R Morris

We are living in the most reckless financial environment in recent history. Arcane credit derivative bets are now well into the tens of trillions. According to Charles R. Morris, the astronomical leverage at investment banks and their hedge fund and private equity clients virtually guarantees massive disruption in global markets. The crash, when it comes, will have no firebreaks. A quarter century of free-market zealotry that extolled asset stripping, abusive lending, and hedge fund secrecy will come crashing down with it.

The Trillion Dollar Meltdown explains how we got here, and what is about to happen. After the crash our priorities will be quite different. But things are likely to get worse before they better. Whether you are an active investor, a homeowner, or a contributor to your 401(k) plan, The Trillion Dollar Meltdown will be indispensable to understanding the gross excess that has put the world economy on the brink—and what the new landscape will look like.

USA Today

Charles Morris, author of The Trillion Dollar Meltdown, isn't one for sugarcoating. His analysis is dour and grim, but certainly not dull. And when read against a backdrop of an ever-weaker economy, increasingly anxious economists and a stream of gloomy predictions, it can be downright scary..Morris serves up a sharp, thought-provoking historical wrap-up of the U.S. economy and its markets, along with clear scrutiny of today's economic woes.

Watsonville (CA) Register-Pajaronian

Will provide some important background that will help decipher the meaning behind today's gloomy financial headlines. For those who wonder "Why?", here's a place to get some answers!

Bloomberg News - James Pressley

[A] shrewd primer. [Morris] writes with tight clarity and blistering pace.

Publishers Weekly

Financial writer Morris explains the current sub-prime mortgage crisis that is affecting countless numbers of families in the United States and the economy as a whole. Morris details, in great length and description, where the market went wrong and the economic downfall that is soon to be ravaging the country and the global market. Nick Summers does his very best to make all of this sound as interesting as he can, but the material is overly depressing and incredibly monotonous. Summers spices things up a bit by offering a slight shift in tone and intention when reading quotes by the big business honchos responsible for the downfall, summoning a cutting sarcasm to portray them in a more comical and often realistic light. All in all, listeners will be hard-pressed to stay the course. A Public Affairs paperback. (Aug.)

Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

USA Today

Charles Morris, author of The Trillion Dollar Meltdown, isn't one for sugarcoating. His analysis is dour and grim, but certainly not dull. And when read against a backdrop of an ever-weaker economy, increasingly anxious economists and a stream of gloomy predictions, it can be downright scary . . . .Morris serves up a sharp, thought-provoking historical wrap-up of the U.S. economy and its markets, along with clear scrutiny of today's economic woes.

The New York Times

Morris offers a persuasive diagnosis of the long-building credit crash . . . . An especially graceful writer, he accessibly explains Wall Street's arcane instruments . . . . This is a smart layperson's guide.

Floyd Norris - The New York Times Book Review

In his brief but brilliant book, Morris describes how we got into the mess we are in . . . . Few writers are as good as Morris at making financial arcana understandable and even fascinating.

Larry Cox - Tucson Citizen

There is good news and bad news about this book. The good news is that Morris has taken a complex subject and made it accessible for most readers. The bad news is that his analysis of our current economic mess will trigger restless nights and cold sweats . . . .To better understand how the world economy has been pushed to the brink and what the post-crash political/economic environment might eventually look like, this book provides both insight and a possible peek into our future.

Dale Farris - Library Journal

Morris (Tycoons) explains the subprime mortgage crisis and discusses the sobering reality of how this financial debacle is only the beginning of even more profound economic and political restructuring expected toward the end of 2008 and into 2009. Narrating his second audiobook for Phoenix (after Everything You Know About God Is Wrong), Nick Summers delivers a solid, composed performance. Recommended for learned listeners savvy to the heady complexities of high finance; most relevant to university libraries supporting graduate-level finance and economics curricula. [The PublicAffairs hc, released in March, was a New York Times best seller.-Ed.]

The Economist -

IN 2005, while running a financial-software company, Charles Morris became convinced that credit markets were heading for a crash. He found a publisher who was willing to take a gamble and began tracing the roots of the yet-to-unfold crisis. However up to date it may seem, this book is no rush job. Mr Morris deftly joins the dots between the Keynesian liberalism of the 1960s, the crippling stagflation of the 1970s and the free-market experimentation of the 1980s and 1990s, before entering the world of ultra-cheap money and financial innovation gone mad.

What People Are Saying

Paul Steiger
[The Trillion Dollar Meltdown] is an absolutely excellent narrative of the horror that we have in the credit markets right now.. It's a wonderful explanation of how it happened and why it's so rotten, and why it will take a long time to unwind. (Paul Steiger, former Mng Editor, Wall Street Journal, February 13, 2008)


Satyajit Das
"The credit bubble is now unwinding. Charles Morris provides an excellent and timely analysis of the origins, causes and turbo-charged financial engineering that allowed cheap and excessive debt to create a bloated financial system."--(Satyajit Das, author of Traders, Guns & Money: Knowns & Unknowns in the Dazzling World of Derivatives)